Knights Spell

Support

Questions and answers

How do I get the full game back on a new iPad, or after reinstalling?

Open Knights Spell, play on until the "The adventure continues!" screen appears, and tap Restore. Use the same Apple ID that bought the game. Nothing else is needed: Knights Spell has no accounts.

A child cannot get past the second rank.

The first two ranks are free. The rest of the game, all 13 ranks and the grand finale, is one purchase, made by a grown-up through Apple. There is no subscription. If Family Sharing is on, the whole family can use it.

The purchase says "pending".

If Ask to Buy is on for the child's Apple ID, a parent has to approve it first. The game unlocks once they do.

How do I delete a child's saved game?

On the main menu, choose Delete Game. It asks for a grown-up's password, then shows the saved games to delete. Deleting the app removes everything too.

Does the game collect any information?

No. See the privacy policy.

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